Privacy Policy

1. Introduction

Tokenized Entertainment Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our film financing platform at tokenized-entertainment.com and its subdomains (the "Platform"), and when you interact with us through our onboarding forms, AI chat, email, SMS/text messages, messaging channels such as WhatsApp, and voice calls you initiate with us (including with our AI voice assistant).

We are the data controller responsible for your personal information.

Tokenized Entertainment provides short-term production finance for film and TV producers through its platform, which handles onboarding, applications, diligence, documentation, compliance, reporting, disbursement, and repayment workflows. Financing may be provided through Tokenized Entertainment, TE-affiliated or TE-owned special purpose vehicles ("SPVs") and fund vehicles, partner film funds, lenders, investors, or other approved financing counterparties. The applicable lender, borrower, repayment terms, security, fees, and obligations for any financing are set out in the relevant transaction documents.

2. Information We Collect

2.1 Personal Information You Provide

2.2 Project-Related Information

For filmmakers submitting projects:

• Project details (title, genre, budget, timeline)
• Scripts, treatments, and creative materials
• Financial projections and business plans
• Cast and crew information
• Collateral documentation
• Distribution agreements
• Tax credit information
• Insurance and bond documentation

2.3 Onboarding and Networking Information

When you apply to join or use our network, we collect the information you submit through our onboarding forms and AI chat, including your role or pathway (for example filmmaker, investor, or industry professional), your goals and areas of interest, and details about the projects or opportunities you are seeking. For accepted members, we also keep a record of stated preferences, interests, and relationship context to help us serve you and, where appropriate, to introduce you to relevant people in our network.

2.4 Messaging, SMS, and Voice Call Information

When you contact us through a messaging channel such as WhatsApp, we collect:

• Your WhatsApp phone number and profile name
• The content of messages you send to us, and our replies
• Message metadata (such as timestamps and delivery status)
• SMS: your mobile number and the content and metadata of text messages between us
• Voice calls: if you start a voice call with us — including with our AI voice assistant — we may process the call audio, a transcript, and call metadata (time, duration). We never make unsolicited marketing calls; calls are always initiated by you.

We do not collect sensitive financial, investment, or compliance information through WhatsApp, SMS, or voice calls — that information is handled only through the secure Platform.

2.5 Communications

When you email us or communicate through the Platform, we collect the content of those communications and related details (such as sender, recipient, and timestamps) so we can respond and keep a record of our correspondence.

2.6 Information Collected Automatically

When you use the Platform, we automatically collect certain technical information, including your IP address, device and browser type, operating system, pages viewed, referring pages, and usage activity, collected through cookies and similar technologies (see Section 7).

2.7 Documents You Upload

We collect and process documents you upload (such as scripts, financial statements, and supporting materials), which may be analysed by automated tools to help us review and process your submission.

3. How We Use Your Information

Financing may be provided through Tokenized Entertainment, TE-affiliated or TE-owned SPVs and fund vehicles, partner film funds, lenders, investors, or other approved counterparties. The actual lender and terms for any financing are identified in the relevant transaction documents. Submitting an application does not guarantee approval, funding, or any particular terms; each request is subject to review, diligence, approval, documentation, and availability of capital.

4. Legal Bases for Processing

Under UK data protection law, we rely on the following legal bases:

• Performance of a contract — to create your account and provide the services you request.
• Legal obligation — to meet KYC, AML, tax, accounting, and other regulatory requirements.
• Legitimate interests — to operate, secure, and improve the Platform, prevent fraud, run our AI assistant, and offer relevant networking and introductions, balanced against your rights.
• Consent — for optional features, marketing and networking communications sent by email, SMS, and messaging channels such as WhatsApp, non-essential cookies, and messaging/voice handled by our AI assistant. You may withdraw consent at any time.

5. How We Share Your Information

We do not sell your personal information. We share it only as necessary to operate the Platform and our services, including with:

• Service providers and sub-processors who host our infrastructure, store our data, and provide the artificial-intelligence technology powering our assistant (for example, cloud hosting, database, and AI language-model providers), under contractual confidentiality and data-protection obligations
• Other members of our network, where you are an accepted member and we facilitate relevant introductions or connections, using only the information appropriate for that purpose
• Meta Platforms Ireland Ltd / WhatsApp, as the provider of our WhatsApp messaging channel; your use of WhatsApp is also subject to WhatsApp's own privacy policy
• SMS and telephony providers who deliver our text messages and voice-call functionality, and the AI voice technology provider that powers our voice assistant, under contractual confidentiality and data-protection obligations
• Financial, identity-verification, and compliance partners, to process transactions and meet KYC and AML obligations
• Professional advisers (such as auditors, lawyers, and accountants) and legal, regulatory, or law-enforcement authorities, where required by law or to protect our legal rights
• A successor entity, in connection with a merger, acquisition, or sale of assets, subject to this Policy

6. Automated Processing and Artificial Intelligence

Messages you send to our WhatsApp number and AI chat are handled by an automated assistant powered by artificial intelligence, which generates responses and helps with onboarding, triage, and general enquiries. This automated processing does not by itself produce legal or similarly significant decisions about you; decisions such as loan approvals, investment eligibility, and identity verification involve human review. You may contact us at any time to reach a member of our team instead of the automated assistant.

Voice calls you initiate may be answered by an AI voice assistant that transcribes your speech and generates spoken responses. As with our chat assistant, this does not by itself make decisions with legal or similarly significant effect; you can ask to reach a member of our team at any time.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Platform, remember your preferences, keep you signed in, and understand how the Platform is used. Essential cookies are necessary for the Platform to function; non-essential cookies (such as analytics) are used only with your consent where required. You can control cookies through your browser settings and, where offered, our cookie preferences tool. Disabling some cookies may affect how the Platform works.

8. Data Retention

We retain personal information for as long as your account is active or as needed to provide our services and meet our legal, tax, accounting, and regulatory obligations. Short-term WhatsApp, SMS, chat, and voice-call transcripts are retained only briefly to maintain conversational continuity and are then removed. Durable preference and relationship information for members is retained until you ask us to delete it or it is no longer needed. When information is no longer required, we securely delete or anonymise it.

9. International Data Transfers

Some of our service providers and sub-processors (including certain hosting and AI technology providers) may process data outside the United Kingdom and European Economic Area. Where personal information is transferred internationally, we rely on appropriate safeguards — such as UK/EU Standard Contractual Clauses, the UK International Data Transfer Agreement, or an adequacy decision — to ensure your information remains protected.

10. Your Rights and Choices

Subject to applicable law, you have the right to:

• Access your personal data and receive a copy in a structured, portable format
• Rectify inaccurate or incomplete data
• Erase your account and data ("right to be forgotten")
• Restrict or object to certain processing, including profiling
• Withdraw consent for optional features, marketing, or messaging at any time
• Not be subject to a decision based solely on automated processing that produces legal or similarly significant effects
• Lodge a complaint with the UK Information Commissioner's Office (ICO)

11. Marketing Communications

Where you have opted in, we may send you match notifications and updates about our services, opportunities, and events by email, SMS, and messaging channels such as WhatsApp. You can opt out at any time — use the unsubscribe link in our emails, reply STOP to an SMS, use the opt-out in the relevant messaging channel, or contact info@tokenized-entertainment.com. We will still send you essential service and transactional messages.

12. Data Security

We implement comprehensive security measures to protect your information:

In the event of a personal data breach that is likely to affect your rights, we will notify the ICO and affected individuals as required by law.

13. Children's Privacy

The Platform is intended for individuals aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new "Last Updated" date and, where changes are significant, provide additional notice. Your continued use of the Platform after an update constitutes acceptance of the revised Policy.

15. Contact Information